Starting from Cooking Class which has been established for 11 years, over the last 5 years we have built an excellent reputation as a Hotel and Restaurant Consultant.
Our services focused on:
Our services focused on:
- Increasing profitability
- Service quality and
- Business sustainability in the hospitality industry.
- Efficient operations,
- Strong brands and
- Superior guest experiences.
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We believe that the success of a hospitality business is determined not only by an attractive concept, but also by :
- A solid operational system
- Competent human resources
- A well-targeted marketing strategy.
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OUR SERVICES
BUSINESS CONSULTING
- Feasibility Study
- Business concept and brand positioning
- Market and competitor analysis
- Short-term and long-term strategic planning
OPERATIONAL EXCELLENCE
- Hotel & restaurant operational audits
- Standard Operating Procedure (SOP)
- Workflow optimization and cost efficiency
- Service quality control system
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OTHER SERVICES
HUMAN CAPITAL & TRAINING
- Recruitment and organizational structure
- Service training (Service Excellence)
- Leadership and management training
- Employee performance evaluation and KPIs
SALES, MARKETING AND REVENUE STRATEGY
- Sales and marketing strategy
- Online and offline channel optimization
- Revenue management and pricing strategy
- Customer experience and loyalty program
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OTHER SERVICES
PRE OPENING & RE OPENING MANAGEMENT
- Hotel/restaurant pre-opening planning
- Timeline and budget development
- Initial operational support
- Rebranding and re-opening strategy